The data behind the review: why good investment manager data matters to trustees
Tom Wiseman
How Connect connects to the world’s investment counterparties, and what we do with the data before it reaches the trustee
Tom Wiseman
CEO
Tom is the Chief Executive Officer of Enhance Group overseeing our multi-jurisdictional Monitor and Select solutions from our Jersey headquarters.
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The trustee’s investment review is an evidenced challenge to the manager, not a paraphrase of the manager’s own narrative. For that challenge to stand up, the data behind it must come from somewhere the manager cannot quietly shape. It needs to be reconciled to source and checked for the small but recurring errors that creep into any large data set. And it has to be standardised, so the same parameter means the same thing whether the portfolio sits in Geneva, Singapore, the Cayman Islands or Jersey. None of this is glamorous, but all of it is necessary. A monitoring service that skips it is recycling the manager’s own data with a different cover page (see Reviews vs reports).
The Connect data layer has two halves, each of which deserves its own treatment. The first is breadth: the open-architecture counterparty network that brings data into Connect in the first place. The second is depth: the verification pipeline that takes the raw counterparty data and turns it into something trustworthy. Both are continuous engineering efforts, both are funded entirely within Enhance’s standard Monitor fee, and both are invisible to the trustee on a good day because they work.

The three pillars below cover the breadth of the counterparty network, the depth of independent verification, and the outcome the trustee receives.
Connect maintains data and PDF feeds with hundreds of investment counterparties globally, currently covering more than 800 investment managers and 25,000 securities through 300 active data feeds, with the network expanding constantly. The architecture is open by design. Enhance does not hold referral, distribution or commercial relationships with the counterparties whose data flows into Connect; the network is built around what trustees need, not around what particular managers prefer to share. Where a trustee onboards a portfolio with a counterparty Connect does not yet integrate with, Enhance builds the feed at no cost to the trustee or the manager. The breadth of the network matters because trustees rarely use a single manager. A trust company managing several hundred clients will typically have portfolios spread across dozens of counterparties, all of which need to roll up into a consistent practice-level view (see Multi-tier monitoring). An open-architecture data network is the only foundation on which that consolidation works.
Raw counterparty data is not review-ready data. Before any portfolio reaches an Investment Analyst, the data Connect receives runs through a verification pipeline that does five things. It reconciles holdings to valuations to confirm the parts add up to the whole. It checks for missing transactions and identifies duplicates. It maps every security to a standardised classification so the same instrument is recognised consistently across counterparties. It maps every transaction to a universal double-entry bookkeeping standard so the same data can populate any accounting ledger (see Investment bookkeeping). And it flags anomalies that need human attention before the review proceeds. This work is done independently of the counterparty, on data the counterparty has supplied. That independence is the point. The manager is the party being assessed; the manager’s own data, taken at face value, is not the right starting point for assessing them.
The combined effect of the open-architecture network and the verification pipeline is a single, trustworthy source of investment data for the trustee. Whatever the manager, whatever the custodian, whatever the jurisdiction, Connect delivers the data in a consistent format that the trustee can rely on, the Investment Analyst can review against the IPS, and the Governance Manager can comment on. The trustee does not have to stitch together different formats from different providers, normalise them in spreadsheets, or accept the manager’s framing of the numbers. The data layer does that work upstream. What reaches the trustee is the result: an independent, verified, consistent view of their entire investment estate, as a foundation for the review and for everything that follows from it (see Action Points).
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Some monitoring providers charge separately for the data feed, the verification, the dashboard access and the reporting. Connect does not. The Monitor fee includes everything needed to deliver the review: the counterparty integrations, the verification pipeline, the dashboards, the reports and the bookkeeping-grade data extracts. Connect is provided to Monitor clients at no additional cost. This is a commercial choice. It reflects Enhance’s view that the data layer should not be a profit centre in its own right but the foundation on which the review service stands. A trustee paying separately for data and for reporting is paying twice for the same governance proposition.
The Connect data layer is not passive plumbing. It is a continuous engineering and assurance effort that gives you an independently sourced, verified, standardised investment view across hundreds of counterparties globally. The breadth comes from an open-architecture network that integrates with the manager landscape you use. The depth comes from a verification pipeline that turns raw counterparty data into review-ready data. Together they make your investment review credible. The whole package is bundled into the standard Monitor fee, because in our view the data layer is not a product to be sold separately. It is the foundation your oversight stands on.
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